RETURNS AND EXCHANGES
Askia customers have the right to return or exchange a product within 14 days of delivery, if:
– The item has not been used
– The item is in the condition that you received it in and all parts of the product are included in the package
– The item has been repackaged into its original package or an equivalent
If you return or exchange an item, you are responsible for the risk of damages. A damaged item will not be accepted as a return or exchanged if it cannot be established that the item has been damaged during the first shipping.
We will notify you immediately upon receipt of your return parcel. The purchase price of the returned item will be refunded within 14 days but not before we have received your return parcel.
Note: return costs are not reimbursed.